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Country Inn & Suites By Carlson, Knoxville West, TN
805 N. CAMPBELL STATION ROAD, KNOXVILLE, TN, United States, 37932

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The guest reviews are submitted by our customers after their stay at Country Inn & Suites By Carlson, Knoxville West, TN
There are opinions of guests that reflect their experiences during staying at this hotel.
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Average guest rating
8.8

Based on 3 reviews
Cleanliness
 10.0

Rooms
 10.0

Service
 9.0

Value
 6.7

Check in / front desk
 10.0

Location
 6.0

Business service
 8.0

member has stayed here and says:
"This was a very nice hotel; VERY clean and the room was GREAT. This was our family's first stay in a Country Inn and we were spoiled; we will only stay in a Country Inn from now on. The staff was very helpful, professional, and very eager to help us. The deluxe continental breakfast was great; fresh..."
17 Oct 2005Read hotel reviews

Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews.
Good hotel, Mediocre for the chain
Average rating:  guest rating 8.3
Guest type: Spouse / significant other
stayed in Jun 2007

I recommend this hotel for: Families with teenagers, Families with young children, Older travelers, Tourists, Pet owners.
As compared with other area hotels in this price range (mid-70s / night during the week and mid-80s for weekend) for a regular king room, the hotel wasn’t bad. The room was well maintained and immaculately clean. However, the hotel did suffer in comparison with other hotels of the chain. This was the third Country Inn & Suites at which my wife and I stayed and it was not as well managed as the other two. The most noticeable difference was the extended continental breakfast. There was the make-your-own waffle station, but other breakfast items were not as they should have been. We came down fairly late, approximately 15 minutes before the end (9:30 a.m. during the week and 10:30 a.m. weekends) and there was very little left. By comparison, other County Inns put out food 5 minutes before the end of breakfast. The few bagels that were left one morning were only blueberry and seemed to be stale. Additionally, when the cleaning staff left (they were sub-contracted), it seemed that the only person working in the hotel was the desk person. We called about getting foam rather then the feather pillows and the man at the desk had to go look in the storage rooms on the various floors himself. All that considered, when we return to Knoxville to visit my wife’s grandparents again, we will probably stay there again unless we can find something of higher value at a comparable cost.
Guest name:esqknight, Brooklyn, NY
My ratings for this hotel are:
10.0 Check in / front desk
8.0 Business service
6.0 Value
10.0 Rooms
6.0 Location
10.0 Cleanliness
ountry Inn & Suites Knoxville-West
Average rating:  guest rating 8.5
stayed in Jun 2006

I recommend this hotel for: Families with teenagers, Families with young children, Older travelers, Tourists, Pet owners.
Rooms were clean, The staff was very helpful professional the only bad part was continental breakfast, food was not fresh, was one of the worst continental breakfast I have had which suprised wife and I beacuse we have stayed at other Country Inn and Suites where this was not a problem. Great Place to stay but SKIP the continental breakfast till they Improve the breakfast
Guest name:member, Coconut Creek
My ratings for this hotel are:
6.0 Value
8.0 Service
10.0 Rooms
10.0 Cleanliness
VERY NICE hotel
Average rating:  guest rating 9.5
stayed in Oct 2005

I recommend this hotel for: Families with teenagers, Families with young children, Older travelers, Tourists, Pet owners.
This was a very nice hotel; VERY clean and the room was GREAT. This was our family's first stay in a Country Inn and we were spoiled; we will only stay in a Country Inn from now on. The staff was very helpful, professional, and very eager to help us. The deluxe continental breakfast was great; fresh waffle mix was provided as each person entered the breakfast area. All the food items were fresh and of the best quality. We look forward to our next stay in a Country Inn and Suites.
Guest name:member, Weaverville, NC
My ratings for this hotel are:
8.0 Value
10.0 Service
10.0 Rooms
10.0 Cleanliness


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