We chose the Orchard Hotel for our 3 night stay in San Francisco based on the Trip Advisor reviews and we weren't disappointed. The hotel is a great base for visiting the city as it is only a couple of blocks back from Union Square in the direction of Fisherman's Warf. It is well maintained with helpful staff and good sized bed & bathrooms. We would definitely recommend this hotel for a city break to San Francisco and will stay here again.

A great hotel, lovely rooms and the bed was the best i think ive ever slept in. Only problem were some of the staff. 4 of us stayed who are all mid 20s and we seemed to be treated as unwanted. After a horrible time trying to check in (we were all coming at different times, and one of us having to wait 10 hours before being aloud in the room), we then seemed to be ignored and treated pretty badly, but most of the other guests were always greeted very warmly. This didnt bother us too much but we paid the same money as everyone else and were treated differently. But apart from that a lovely hotel

There were 6 of us stopping overnight on our way to Napa. We didn't expect to use much of the hotel facililties, so can't comment on that. However, I had the opportunity to view three rooms and they were all very nicely appointed , and clean. Furnishing is contemporary, and TV/DVD are of brand name( Sony) with excellent picture quality( though not LCD). Had our stay been longer, we would have made use of the DVD movies available at front desk. Bathroom is large and bright. The hotel is very central, and there's lots to see within the surrounding blocks. I was very concerned with noise from garbage trucks that was written up previously on this forum, so I asked for a quiet room. Heard nothing! Neither did our friends who stayed down the hall, and those facing the front side of the street. Staff is very friendly, and the conceirge called transportation for us very swiftly. We had valet parking, and it takes 15-20 min to have our car delivered. Breakfast is in a restaurant type setting, but selection is somewhat limited. It offers convenience but not quality. Price is what makes this a top choice for me on my next visit, as it represents great value for such a central and newly furnished hotel.

Well I have to agree with all of the other positive reviews about this hotel. We stayed for seven nights at the height of tourist season and were not disappointed. From the moment we checked in we were impressed, they had the exact room I asked for, high floor, no connecting door and street view, and that's exactly what I got. The staff was super friendly and always asked us if we needed any assistance, the rooms were very clean and big, as was the bathroom. The bartender/waiter in their bar was friendly, polite and always at our service...the happy hour $3 lemon-drop martinis were a great hit after a long day of walking. We got a great deal through Expedia and I can say that we have stayed at far more expensive hotels with far less service and smaller rooms...they even come in and turn your bed down in the late afternoon. Their lobby may be a bit small but who cares I don't stay in hotel lobbies, I stay in hotel rooms and that's where this hotel shines. Also, it is extremely well located, a quick walk to Union Square, the cable care stops right beside the hotel (BTW we didn't hear any cable car noise from our room) and the cable cars take you right down to Fisherman's Wharf, or China Town, or Little Italy. I would definitely recommend this hotel to anyone; do a good search on the internet because they have some great deals here at different times of the year.

This hotel has the basics covered very well. Rooms were new, clean, spacious, quiet and very comfortable. There were six different kinds of pillows to ensure the pickiest sleeper (me) had the perfect one. The bathroom vanity had lots of space for my toiletries which I don't always find in a city hotel. I only ate breakfast at the hotel once (food too salty but coffee was amazing) as Sears Diner (best breaki in San Fran) is around the corner as are many great restaurants. The on-site exercise room is small and uninspiring - use the off-site one for a fee. The staff were friendly and sweet and actually kind! Each of my 4 days started with 3 or 4 different staff members wishing me a happy day. The Orchard is a steep uphill block from Union Square - something to keep in mind if you have mobility issues. I have stayed at the Fairmont, Four Seasons and Westin St Francis (among others) and they are fine if you want a grand/posh experience. If, however, you are in San Francisco for San Francisco and not your hotel, the Orchard is perfect. I will be staying at the Orchard every time now.