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Novotel Brussels Airport    3 stars
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, BRUSSELS DIEGEM, DIEGEM, Belgium, 1831

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The guest reviews are submitted by our customers after their stay at Novotel Brussels Airport
There are opinions of guests that reflect their experiences during staying at this hotel.
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Average guest rating
7.3

Based on 6 reviews
Check in / front desk
 6.7

Cleanliness
 8.0

Location
 6.7

Rooms
 7.3

Service
 8.0

Value
 7.3

Business service
 7.3

imaging3 has stayed here and says:
"I am for Malaysia and i stayed in Novotel Brussels Airport for 2 weeks in December 2006. I had the best experience in my life. A special thanks to Maud, the manager incharge, who did her very best to make my stay a very confortable one. She really when all out of her way, just to make all her guest..."
08 Mar 2007Read hotel reviews

Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews.
Un po' logoro ma va bene per una notte
Average rating:  guest rating 0.0
stayed in Apr 2007

È un albergo aeroportuale, non c'è molto altro a dire. Non pagate più di €75 perché rimarreste delusi. Quando sono arrivato ero stanco, il check-in è stato veloce e non ho visto molto dell'albergo, me ne sono andato molto presto la mattina successiva. La navetta è gratuita e 24 ore su 24, anche se questo non è scritto sul depliant informativo all'aeroporto. Ma tanto meglio così. Le camere erano un po' logore e avrebbero bisogno di essere migliorate, sono stato in dei Novotel molto più belli. Ma, tutto sommato, avevo un buon letto per la notte e la camera era di buone dimensioni. Non c'era nessuno alla reception quando volevo fare il check-out quindi ho dovuto urlare "monsieur" per attirare l'attenzione di qualcuno e non perdere la navetta per l'aeroporto.
Guest name:, NULL
Looking a bit tired, but fine for a night
Average rating:  guest rating 6.0
Guest type: Solo traveler
stayed in Apr 2007

Its an airport hotel, what more can I say... Don't pay more than 75 EUR, you will be disappointed... I was tired upon arrival, swiftly checked in so didnt see much of the hotel - I left very early the next morning. The airport shuttle is free and runs throughout the night, although this isnt indicated on the information given at the airport. But I was grateful for that! The rooms were a bit tired and are in need of a real upgrade, I've stayed in much nicer Novotel's... But, it was a bed for the night and the room was quite a good size. There was nobody at the desk upon check out, so I had to shout "monsieur" in order to get some attention, before the airport bus left!
Guest name:pwelch, Washington, UK
My ratings for this hotel are:
6.0 Check in / front desk
6.0 Business service
6.0 Value
6.0 Service
6.0 Rooms
6.0 Location
6.0 Cleanliness
Beautiful Experience
Average rating:  guest rating 8.9
Guest type: Solo traveler
stayed in Feb 2007

I am for Malaysia and i stayed in Novotel Brussels Airport for 2 weeks in December 2006. I had the best experience in my life. A special thanks to Maud, the manager incharge, who did her very best to make my stay a very confortable one. She really when all out of her way, just to make all her guest have an excellent stay and she provided 1st class service. All the hotel staff were just excellent. They always had a smile on their faces, which made my stay very homely. A special thanks too, to Sebastien (assistant chief) who was very professional and friendly. They all projected a very sincere, professional and warm personality. The hotel serves good enjoyable meals at the restaurant, and they also have a wine specialist at hand to give you his expert opinion. The rooms are cosy and refreshing as it provides simplicity as well as a modern feel. Travelling is a bliss, as they provide free shuttle from the hotel to the airport, which makes it very convenient for travellers. Kuddos to them all, and keep up the great job!
Guest name:imaging3, malaysia
My ratings for this hotel are:
6.0 Check in / front desk
8.0 Business service
10.0 Value
10.0 Service
10.0 Rooms
8.0 Location
10.0 Cleanliness
OK airport hotel
Average rating:  guest rating 7.0
Guest type: Solo traveler
stayed in Feb 2007

OK hotel close to the airport (they have a shuttle minibus service and the journey only takes 2-3 minutes). Rooms typically Novotel, but getting a bit tired. Nothing much around the hotel to get excited about so I would only stay if I needed to get to the airport early or arrived late. Breakfast a bit disappointing. Reception staff helpful and friendly. Breakfast staff could be more welcoming.
Guest name:Poliwhirl, West Sussex, England
My ratings for this hotel are:
8.0 Check in / front desk
8.0 Business service
6.0 Value
6.0 Rooms
6.0 Location
8.0 Cleanliness
Un discreto albergo aeroportuale
Average rating:  guest rating 0.0
stayed in Jan 2007

Vicino all'aeroporto (c'è una navetta che impiega 2-3 minuti). Le camere sono tipiche dei Novotel ma cominciano a essere un po' vecchie. Non c'è molto attorno all'albergo ma ci tornerei se avessi un volo la mattina presto o la sera tardi. La colazione è stata un po' deludente. Il personale della reception è gentile e disponibile. Il personale della colazione potrebbe essere più ospitale.
Guest name:, NULL


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