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Caledonian Hotel    3 stars
Osborne Road, Jesmond, Tyne and Wear, Newcastle Upon Tyne, United Kingdom, NE2 2AT

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The guest reviews are submitted by our customers after their stay at Caledonian Hotel
There are opinions of guests that reflect their experiences during staying at this hotel.
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Average guest rating
5.8

Based on 20 reviews
Check in / front desk
 6.3

Cleanliness
 6.2

Location
 6.9

Rooms
 5.2

Service
 5.6

Value
 5.4

Business service
 4.9

jasper32 has stayed here and says:
"Negotiated a good price to stay here for one night . It may have seemed rather expensive if we paid the full price but as we had not it was certainly value for money. The room was a good size and spotlessly clean. The reception and dining room staff were friendly and helpful. "
25 Oct 2007Read hotel reviews

Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews.
very disappointing
Average rating:  guest rating 7.4
Guest type: Friends
stayed in Jul 2008

We were going to newcastle for a hen night and booked the caledonian for one night. upon arrival we sort of invaded someones wedding reception and they had the bride getting her photographs taken on the stairs in the reception which obviously made her feel uncomfortable as well as us! the staff were friendly and helpful and all seemed good. we were told upon arrival that we had to pay an extra ?25 each as a deposit for the room which we would get back the next day once our rooms had been inspected (was like being back at uni) but this ?25 took a lump out of our spends for the night. When we got to our rooms which we had paid ?80 for they were very dated and had the ugliest carpet ever but this was irrelevant to us. the rooms were spacious and clean but very cold as the windows had slats at the top which did not close fully. the bathroom was ok but the toilet didnt flush, the shelf was wedged onto the wall with some toilet roll and there was no cold water, just boiling hot water which scolded so made showering/brushing teeth etc impossible. some of the girls rang reception about the problem with the toilet and the taps and were brought 2 small bottles of water to flush the toilet with which didnt do much. breakfast was ok although there wasnt much choice and not alot of it. although there are probably worse hotels than this it wasnt worth what it cost. it would be ok for hen/stag parties but i would not go there with family or as a couple and certainly wouldnt get married there to have my wedding interupted by stags and hens!
Guest name:potatogoat, Cleator, United Kingdom
My ratings for this hotel are:
10.0 Check in / front desk
6.0 Business service
4.0 Value
8.0 Service
6.0 Rooms
8.0 Location
10.0 Cleanliness
Worst Hotel I Have Ever Stayed At !!!!!
Average rating:  guest rating 2.6
Guest type: Friends
stayed in May 2008

Went to newcastle for a friends birthday soon as we arrived at CALEDONIAN HOTEL the staff behind the desk were predudice towards us from the start because we were from london . Extremely rude towards us ,we werent loud or unruly in any way yet the way we treated was a joke . We checked in was told our rooms would be ready at 14.00pm we didnt get our rooms till 16.30pm there was no sorry for the wait no appalage at all we had 3 rooms every room at a fault with it . 2 of the rooms the showers werent working and the other the toilet was blocked , and as for the food disgusting isnt the word its , served cold uncooked . If you like service without a smile, no please ,no thank you , extremely rude staff, rubbish food, a room where nothing works and the staff dont care to fix it and to be hated from the word go if your from anywhere but newcastle then the CALEDONIAN HOTEL OSBORNE ROAD JESMOND is the one for you
Guest name:jay0281, london
My ratings for this hotel are:
2.0 Check in / front desk
2.0 Business service
2.0 Value
2.0 Service
2.0 Rooms
6.0 Location
2.0 Cleanliness
Only if you have to!!
Average rating:  guest rating 0.0
stayed in May 2008

We were looking for something cheap and cheerful for a quick weekend to Newcastle. The hotel is cheap, yes but cheerful no! The temperature in our room was stifling, could not sleep with the noise from all the hen dos/stag parties in the hotel. The room was not the cleanist (was not comfortable walking around in my bare feet!). Bathroom a bit mouldy! We did not eat there but had a few drinks in the billabong bar which was quite fun! I would not recommend and would not return though
Guest name:MrsM2008, London
you get what you pay for......!!!
Average rating:  guest rating 3.1
Guest type: Solo traveler
stayed in May 2008

rude staff..., you cannot , in this day and age, treat people differently simpy becaue of, their accent, just because im not a local, does not mean i deserve poor treatment....never again the mangeress is one i would single out, down right rude, ....by the way the showeres do not work...the SHOWER CURTAINS ARE NOT WASHED....if you come back with warts and atheletes foot, dont say i did not warn you !
Guest name:dolardolar, South west
My ratings for this hotel are:
2.0 Check in / front desk
2.0 Business service
2.0 Value
2.0 Service
2.0 Rooms
10.0 Location
2.0 Cleanliness
great hotel
Average rating:  guest rating 8.7
Guest type: Large group or tour
stayed in May 2008

great location, very friendly staff although the carpets could do with be toned down a notch or two
Guest name:germanshep, ellington
My ratings for this hotel are:
8.0 Check in / front desk
8.0 Business service
10.0 Service
8.0 Rooms
10.0 Location
8.0 Cleanliness


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