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Grand Prince Hotel New Takanawa    5 stars
3-13-1 Takanawa, Minato-Ku, Tokyo, Japan, 108-8612

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The guest reviews are submitted by our customers after their stay at Grand Prince Hotel New Takanawa
There are opinions of guests that reflect their experiences during staying at this hotel.
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Average guest rating
9.6

Based on 11 reviews
Check in / front desk
 9.7

Cleanliness
 10.0

Location
 8.6

Rooms
 10.0

Service
 10.0

Value
 9.1

Business service
 9.7

Intrepid_Traveler13 has stayed here and says:
"I highly recommend this hotel. The lobby is beautiful and the rooms are spacious and very clean. The staff is VERY friendly. I stayed there twice within two weeks, and they remembered me when I returned. They are extremely accommodating. I was given a choice of a welcome beverage upon arrival. No..."
24 Aug 2007Read hotel reviews

Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews.
Good experience, Bad experience
Average rating:  guest rating 8.6
Guest type: Family with teenagers
stayed in Jun 2008

The good: The Prince Sakura Tower Hotel in Tokyo is a beautiful hotel with spatious rooms. It is connected to two other sister hotels by a gorgeous, well-kept, traditional Japanese garden. Between the three hotels, the amenities are endless--twelve restaurants, two swimming pools, a spa, a sauna, a hot tub, and gift shops. Each room has a jet tub with a separate shower, a refrigerator with a snack bar, terry cloth and cotton (kimona-type) robes, and gift bag for each person which contains shampoo, conditioner, lotion, bath salts, toothbrush and toothpaste, hairbrush, and bath gel. The bad: If you have a tattoo, which I have, you can't use the hot tub, swimming pools or sauna. It is "strictly forbidden." The restaurants charge between $8-$12 for a cup of coffee. A simple sandwich is $20. Dinners are prix fixe, and they range in price from $50-$200 a person, depending which restaurant you want to eat in. I had a tempura dinner for $50 in one of the restaurants, and, although the food was good, two days later, I had the same meal in the Electric City area of Tokyo for $7. Unless you are coming with thousands to spend on food, you will need to plan to eat places outside of the hotel, and there are not a lot of restaurants in this area of Tokyo. If I return to Tokyo, I will not stay in this hotel again, simply because I can't use the sauna, pool, or hot tubs. The hotel itself was beautiful, the rooms were lovely, and the staff was thoughtful and kind (spoke very little English, though),
Guest name:MaryVTexas, Texas
My ratings for this hotel are:
10.0 Check in / front desk
10.0 Business service
6.0 Value
10.0 Service
10.0 Rooms
4.0 Location
10.0 Cleanliness
Wonderful Hotel, Best Possible Staff
Average rating:  guest rating 9.7
Guest type: Business colleagues
stayed in May 2008

My colleagues in Tokyo booked this hotel for me and I am grateful they did! The room was amazing: much larger than I expected with a panoramic view of the city, a huge jacuzzi-tub with separate shower, and an enormous and very comfortable bed. But the best thing about the place was the staff: I know the Japanese are know for hospitality, but even so, these guys were really on top of it, extremely attentive and helpful. I highly recommend this hotel if you are going to be in the Shinagawa area of Tokyo.
Guest name:cjhughey, Boston
My ratings for this hotel are:
10.0 Check in / front desk
10.0 Business service
10.0 Value
10.0 Service
10.0 Rooms
8.0 Location
10.0 Cleanliness
Wonderful
Average rating:  guest rating 8.9
Guest type: Solo traveler
stayed in Apr 2008

Guest name:Hakkaisan, Tokyo, Japan
My ratings for this hotel are:
8.0 Check in / front desk
8.0 Business service
8.0 Value
10.0 Service
10.0 Rooms
8.0 Location
10.0 Cleanliness
Great Hotel
Average rating:  guest rating 10.0
Guest type: Family (extended)
stayed in Feb 2008

Aside from the difficulty in finding it, this hotel is really nice. The hotel itself is very pretty and comfortable. I would definitely recommend it to someone looking for a hotel in Toyko.
Guest name:haithgirl, Pasadena, California
My ratings for this hotel are:
10.0 Check in / front desk
10.0 Business service
10.0 Value
10.0 Service
10.0 Rooms
10.0 Location
10.0 Cleanliness
Great Hotel
Average rating:  guest rating 10.0
Guest type: Family (extended)
stayed in Jan 2008

Aside from the difficulty in finding it, this hotel is really nice. The hotel itself is very pretty and comfortable. I would definitely recommend it to someone looking for a hotel in Toyko.
Guest name:haithgirl, Pasadena, California
My ratings for this hotel are:
10.0 Check in / front desk
10.0 Business service
10.0 Value
10.0 Service
10.0 Rooms
10.0 Location
10.0 Cleanliness


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