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Best Western Hotel Mondschein    4 stars
Mariahilfstrasse 6, Innsbruck, Austria, A-6010

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The guest reviews are submitted by our customers after their stay at Best Western Hotel Mondschein
There are opinions of guests that reflect their experiences during staying at this hotel.
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Average guest rating
8.3

Based on 33 reviews
Check in / front desk
 8.7

Cleanliness
 8.9

Location
 9.6

Rooms
 8.0

Service
 8.6

Value
 7.6

Business service
 5.3

member has stayed here and says:
"Among the reasons for our booking into the Mondschein were the positive reviews we had read, including those posted on Trip Advisor. I am happy to say that the hotel far exceeded our expectations. The hotel is conveniently located for sightseeing and we received very good advice from the staff on..."
14 Nov 2004Read hotel reviews

Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews.
Charming
Average rating:  guest rating 7.1
stayed in Jun 2008

The Mondschein is a family run establishment located on the river front just across the old town. We had a family room for 4 and the room was excellent - spacious and very functionally designed. The view from our room of the river Inn & the old town beyond, was probably the best one can get anywhere in Innsbruck - & I say this fully aware that Innsbruck is a very pretty town with some amazing views. Breakfast at the small breakfast room was limited but very appetising. The quality of products offered was very good indeed. Innsbruck being a small place, practically all the sights were within a half mile radius and we needed transport only to & fro from the train station. With the magnificent Austrian Alps all around and colourful little row houses everywhere, Innsbruck is truly a beautiful place to visit. One could perhaps find better accomodation than the Mondschein but one could do worse as well.
Guest name:Globerocker, Mumbai
My ratings for this hotel are:
8.0 Check in / front desk
4.0 Business service
8.0 Value
8.0 Service
8.0 Rooms
8.0 Location
6.0 Cleanliness
Excelent hotel considering price and location...
Average rating:  guest rating 8.7
Guest type: Spouse / significant other
stayed in Jun 2008

For anyone that has travelled in Europe, room size should not suprise him... The room was small but confortable, very good bathroom with tub and independent WC in the room. I never heard any disturbing noise other people mention. For anyone travelling with a car, free parking in Europe is a bonus, although it may not have american size space. Location is the best... you are just across the river (1 block, or less) from the medieval town. Very good continental breakfast. Staff was very helpfull and with excellent attitude. I'll surely stay again.
Guest name:infoman1, Buenos Aires
My ratings for this hotel are:
8.0 Check in / front desk
10.0 Value
8.0 Service
8.0 Rooms
10.0 Location
8.0 Cleanliness
Amazing View
Average rating:  guest rating 9.3
Guest type: Family (extended)
stayed in Mar 2008

Guest name:VickiW, London, United Kingdom
My ratings for this hotel are:
10.0 Check in / front desk
6.0 Value
10.0 Service
10.0 Rooms
10.0 Location
10.0 Cleanliness
Good location, reasonable
Average rating:  guest rating 7.1
Guest type: Friends
stayed in Jan 2008

Location was good, across the river from old town. On a somewhat busy street, even though our room was on the back, the street behind was surprsingly busy (noisey). Free parking a plus. Room was clean and adequate. Breakfast was nice. Cute bar/pub off the lobby. Staff very friendly and helpful. Nothing plush, but very adequate.
Guest name:windsurfergirl, Michigan
My ratings for this hotel are:
8.0 Check in / front desk
6.0 Business service
6.0 Value
8.0 Service
6.0 Rooms
8.0 Location
8.0 Cleanliness
Tiny room and terrible parking situation having to use an elevator.
Average rating:  guest rating 0.0
stayed in Jan 2008

For an American version of Best Western with comfortable conveniences, I would say that this was a poor one. We made reservation in advance for late arrival and we had no other choice but to put up with a stuffy and small room ---the parking situation was scary having to use a car elevator for the upper level, and there was only a one-way street to return back to the hotel which took about 10 minutes. The typical Austrian breakfast was very good!
Guest name:eum40, Vancouver, Washington


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