My boyfriend and I stayed in the hotel, along with family, in October 2007 and so this review is very overdue! On the plus side, the hotel looked nice from the outside and reception was lovely.We paid around ?80 a room and so the place wasn't too expensive (although in hindsight a travel inn would have been nicer!!). Breakfast was included and was really good. On the down side, the rooms were dated, old-fasioned and very very shabby. Our room was tiny, the wallpaper was peeling off the walls and our double bed was in fact two single beds pushed together. The other rooms were similarly shabby. We were expecting a lot more for a best western. We didn't find the staff to be very helpful. Our key didn't work the entire time we were there. We asked for a new key and we were told it would be fixed while we were out (at a wedding). This didn't happen and we waited 20 minutes to get into our room at 1 in the morning while the person on reception hunted for a master key. On the whole, we were very disappointed with our stay. Although in saying that, my sister had stayed here before and had a much better room/experience. My advice would be don't stay here unless you get a good deal. if you do stay here and your room is particularly shabby, ask to be moved to a nicer room!

It's a Best Western so booked through their site for a good 2 night deal. Check-in was good, shown to our suite (which we hadn't booked) which was huge, with an ensuite and additional bedroom. Large flat screen TV and views over the hotel grounds and Salway Firth. We ate in the bar area and food was more than adequate. The gym area is very well equipped, however the changing rooms, pool area and sauna are an absolute disgrace. There wasn't an inch of dry space to put anything down on, mould was gowing all over the place and the sauna was probably colder than our room was. We ate in the bar and again had a very nice meal. All of the staff were friendly and courteous althought the manager was very harassed due to them being very busy the 2nd night. Overall, a fairly nice place to stay but keep away from the pool.

My husband and I spent 3 days at the hotel just after New Year and enjoyed the stay. We had a spacious room and large bathroom on the second floor (no lift). The first evening the restaurant was crowded and we were asked to wait in the cocktail bar as the chef couldn`t cope. Some people had been waiting an hour for food. However, we enjoyed the food after our wait. The only other slight problem was the hot water ran out on running a bath and the electricity kept blowing but came back after a few minutes! The staff in the dining room were young but helpful. Public areas were spotless and the huge roaring fire in the comfortable lounge, was wonderful. A quiet corner to relax with a book and a drink.

My mother and I stayed here shortly before christmas. What a shambles, the receptionist was not the friendliest and seemed rather blunt with us. Our room was on the second floor, (with no lift) and very dated. However the cleanliness of the rooms was great, which was probably the only good thing about it. The food was below average for the cost, service in the restaurant was ok, but could still do with a lot of improving. I feel that had the hotel been quieter I would have received better service, however it seemed the staff there were either very new or not cut out for a career in hotels! The manager was nowhere to be seen in the evening and had not came in by the time we checked out in the morning, not very professional I feel. Overall, if your after value for money, keep away!