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Best Western Midland Hotel    2 stars
Midland Road, Derby, EN, United Kingdom, DE1 2SQ

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The guest reviews are submitted by our customers after their stay at Best Western Midland Hotel
There are opinions of guests that reflect their experiences during staying at this hotel.
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Average guest rating
7.3

Based on 15 reviews
Check in / front desk
 8.3

Cleanliness
 8.1

Location
 7.5

Rooms
 7.4

Service
 7.5

Value
 6.6

Business service
 6.0

member has stayed here and says:
"I couldnt disagree more to the poor review of the restaurant the food was perfectly cooked from our starters to our desserts I couldnt fault it. The rooms were very luxurious seperate shower cubicals and what an impression we made on the people we were entertaining we were treated like royalty, enjoyed..."
15 Aug 2005Read hotel reviews

Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews.
Good for what I payed
Average rating:  guest rating 7.0
Guest type: Spouse / significant other
stayed in Oct 2007

As I worked for another Best Western Property I got one night room only for £42 can't complain! Was in Derby visiting my little sister so it was pretty much just a crash pad in between taking her out for dinner and taking her to alton towers the next day! The staff couldn't have been less interested if they tried apart from one guy on the bar who actually spoke to me! The room itself was lovely, really comfortable bed, excellent bathroom (with speakers from the television in the shower so my other half had to put up with friends even though he wasn't watching it!). The only downside about the room was the lovely view of the flat roof's and staff areas! All in all, good for less money than you'd pay at a seaside b&b.
Guest name:stepmumHampshire, Hampshire
My ratings for this hotel are:
6.0 Check in / front desk
8.0 Value
4.0 Service
8.0 Rooms
8.0 Location
8.0 Cleanliness
Excellent value
Average rating:  guest rating 8.0
Guest type: Spouse / significant other
stayed in Aug 2007

An excellent business hotel convenient (but note: not in, it's about ten minutes' walk) for the centre of Derby. The rooms are average, but well appointed, clean and comfortable (although I missed a robe and slippers). It's easy to park right outside. The restaurant looked OK, although we only had a (good) breakfast there. Staff were friendly and efficient. The only oddity was that they supplied just one towel between two, but they quickly and happily brought a second. I look forward to staying there again.
Guest name:Homelovinguy, Scotland
My ratings for this hotel are:
8.0 Check in / front desk
6.0 Business service
8.0 Value
8.0 Service
8.0 Rooms
8.0 Location
10.0 Cleanliness
Lock up your valuables
Average rating:  guest rating 4.7
Guest type: Business colleagues
stayed in Jun 2007

I stayed here whilst attending a business conference and during the conference my mobile phone, digital camera and ipod were stolen. This room was suppoosedly 'secure', offering no access to the general public, I was told the only individuals who could gain entry into the suite of rooms were staff. On my return to the 'break out' room where my belongings had been 'safely' left I found that most of the contents of my bag were missing. Following a frantic search and general musing as to where I could have left these items, I reported the incident to the staff including the duty manager. The response I recieved was less than satisfactory, one member of staff actually laughed and stated that she didnt know what to suggest. I asked if it would be possible for the hotel to contact the police since it was obvious that some members of their staff would come under suspcion...I was told that they were not allowed to do so and I would have to contact them myself...not easy without a phone, especially considering the expensive rate for calls made from bedrooms (which totalled 10 pounds and which I paid for). Needless to say I have learnt my lesson, dont leave valuables unattended....more to the point, DON'T STAY in the Midland Hotel
Guest name:Shuttlecock, Yorkshire
My ratings for this hotel are:
2.0 Value
6.0 Location
6.0 Cleanliness
An enjoyable and restful stay
Average rating:  guest rating 8.9
Guest type: Spouse / significant other
stayed in Jun 2007

We stayed here for a wedding Fri night in an executive room (we got a good deal off [--]). The hotel room was very spacious, and the queen size bed was incredibly comfortable. I got a great nights sleep (and I am a light sleeper).The hotel and room was very clean. Location wise the hotel is a 10 min walk max into Derby centre. It has ample parking and a nice garden. Yes, the decor is a little dated but I have no complaints.
Guest name:ditsy1, Northampton
My ratings for this hotel are:
10.0 Check in / front desk
10.0 Business service
10.0 Value
8.0 Service
8.0 Rooms
6.0 Location
10.0 Cleanliness
Hrrrrm... Great food, Shame about the hotel
Average rating:  guest rating 5.7
Guest type: Business colleagues
stayed in Apr 2007

Absolutely superb food, Its the reason the hotel has 4*'s, Room were kept tidy although they were shabby and poorly laid out. Staff were professional, although I have seen doberman pinchers who are more friendly and would probably have been more pleased to see you (even if it was because you were on the menu). The piano playing in the cramped restaurant and bar was a touch of grandieu but this hotel is trying to be something it isnt. Would recommend it for a meal, if you were in Derby but wasnt impressed with the rest of the hotel.
Guest name:Disgruntleddave, Leicester
My ratings for this hotel are:
6.0 Check in / front desk
4.0 Value
4.0 Service
4.0 Rooms
8.0 Location
8.0 Cleanliness


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