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Best Western Hotel D. Luis    2 stars
Rotunda Da Ponte Santa, Coimbra, Portugal, 3040-091

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The guest reviews are submitted by our customers after their stay at Best Western Hotel D. Luis
There are opinions of guests that reflect their experiences during staying at this hotel.
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Average guest rating
6.3

Based on 6 reviews
Check in / front desk
 7.0

Cleanliness
 6.7

Location
 3.0

Rooms
 6.7

Service
 7.3

Value
 5.7

Business service
 6.0

member has stayed here and says:
"We stayed in this hotel late December 2003 and were thoroughly impressed with the helpfulness of the staff, the high standard of the rooms and the excellent meals. Overall this is an excellent hotel for the money. Our stay in Coimra was just one night so we could not use Dom Luis as a base to visit the..."
05 Aug 2004Read hotel reviews

Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews.
Cold Food
Average rating:  guest rating 5.0
Guest type: Friends
stayed in Feb 2008

I stayed here with a bus tour. It is far away from town and has nothing except a view to recommend it. All of the food was cold, even the pancakes at breakfast. We did have a very nice gentleman behind the front desk during our Christmas stay.
Guest name:travellady83, Wisconsin, USA
My ratings for this hotel are:
6.0 Check in / front desk
4.0 Value
6.0 Service
6.0 Rooms
2.0 Location
6.0 Cleanliness
Peccato sia distante dal centro
Average rating:  guest rating 8.7
Guest type: Spouse / significant other
stayed in Oct 2006

Hotel bellissimo, moderno, luminoso e molto confertevole. Le camere sono spaziose e molto pulite. Lo staff è cortesissimo e disponibile. Un hotel eccezzionale. Ha solo 2 difetti: - è lontano dal centro - raggiungerlo non è facilissimo. Per il resto hotel più che consigliabile.
Guest name:michelemartelli, bologna
My ratings for this hotel are:
10.0 Check in / front desk
8.0 Value
10.0 Service
10.0 Rooms
4.0 Location
10.0 Cleanliness
This place sucked
Average rating:  guest rating 3.1
Guest type: Spouse / significant other
stayed in Sep 2006

This place sucked. The rooms smelled and the carpet needed changing. The location was not the best unless you had a car or took a taxi in to the town. To walk to town, you are on a narrow path besides a major roadway. Staff were rude and not helpful.
Guest name:HSGKKG, Toronto, Canada
My ratings for this hotel are:
2.0 Check in / front desk
6.0 Business service
2.0 Value
2.0 Service
2.0 Rooms
2.0 Location
6.0 Cleanliness
Fine hotel across the river
Average rating:  guest rating 6.0
stayed in Jun 2005

My wife and I stayed one night in early May 2005. The hotel was very clean, the room above average, the view (of Coimbra) from the room spectacular, and the breakfast (hot, with several meats) excellent. The hotel caters to person with their own transportation, which also means there is adequate and safe free parking outdoors next to the hotel. The hotel itself does not provide good driving directions in its literature. It is next to the N-1, clearly visible as a large white building halfway up the hill immediate east of the new, modern suspension bridge on the south side of Coimbra (hotel is in Santa Clara across the river east from Coimbra proper). There were two small business conference groups also using the hotel while we were there.
Guest name:Luebke, Stillwater, Oklahoma
My ratings for this hotel are:
6.0 Value
8.0 Service
6.0 Rooms
4.0 Cleanliness
Nice, but a car is needed
Average rating:  guest rating 6.0
stayed in May 2005

I stayed for two nights during Easter. The hotel staff were nice. The room was large and had a nice view of the new bridge and the river but the room wasn't as clean as those I stayed in elsewhere in Portugal - there were four or five of someone else's hairs stuck on the bathroom wall which was a bit off putting. The main difficulty for me was the distance from the city centre. It cost about 8 - 10 Euros in a taxi to get there and there was no bus service. If you are fit you could probably walk the couple of kilometres there and back but I don't fit into that category so I probably wouldn't stay again unless I had a car.
Guest name:member, Melbourne Australia
My ratings for this hotel are:
6.0 Value
8.0 Service
6.0 Rooms
4.0 Cleanliness


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