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Holiday Inn MILWAUKEE-CITY CENTRE (DWTN)    3 stars
611 WEST WISCONSIN AVE, Milwaukee, WI, United States, 53203

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The guest reviews are submitted by our customers after their stay at Holiday Inn MILWAUKEE-CITY CENTRE (DWTN)
There are opinions of guests that reflect their experiences during staying at this hotel.
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Average guest rating
7.6

Based on 21 reviews
Check in / front desk
 9.2

Cleanliness
 8.0

Location
 8.2

Rooms
 7.1

Service
 7.8

Value
 6.8

Business service
 8.4

nicknpick has stayed here and says:
"My husband and I recently stayed at the DoubleTree Milwaukee City Center on New Year’s Eve. The hotel is very clean, and nicely updated. Check-in was a breeze, and the staff was very friendly and helpful. Our room was a little small, but the wonderful bed made up for it! The thermostat-controlled furnace..."
31 Jan 2008Read hotel reviews

Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews.
Great Location, Cleaner and Newer than other Mid Priced Options in Milwaukee
Average rating:  guest rating 8.3
Guest type: Solo traveler
stayed in Jul 2008

Summary: Great location, nice rooms, would definitely stay at again. Pros: -Room furnishings are on the newer side and clean -walking distance or short cab ride from most Milwaukee attractions -decent gym with weights, elliptical, and treadmill -valet parking costs only $12/day Cons: -no free parking available
Guest name:TimIL747, IL
My ratings for this hotel are:
8.0 Check in / front desk
8.0 Value
8.0 Service
8.0 Rooms
10.0 Location
8.0 Cleanliness
Great conference hotel
Average rating:  guest rating 8.9
Guest type: Business colleagues
stayed in Jun 2008

This was our second year traveling to Milwaukee for a conference at the Midwest Airlines Center, and the Doubletree will be where we return next year! Extremely convenient to the center (kitty corner) and only a two block walk to the Milwaukee Theater and US Cellular arena made this location extremely practical. Newly redone, the beds are HEAVENLY soft and the pillow selection supreme. Nice pools (on the roof--fun) and an inexpensive breakfast bar ($1.25 for coffee and danish) were nice touches. The staff was outstanding--great customer service at the front desk, the valets, and even security and housekeeping! No issue was too small and everything taken care of with a smile. We will definitely return.
Guest name:kadelia, Adrian, Michigan
My ratings for this hotel are:
8.0 Check in / front desk
10.0 Business service
6.0 Value
10.0 Service
10.0 Rooms
8.0 Location
10.0 Cleanliness
Top notch staff make this hotel something special
Average rating:  guest rating 9.7
Guest type: Solo traveler
stayed in Jun 2008

The rooms at this hotel are fairly ordinary, although the beds are comfy and the rooms are nicely appointed. Instead, what makes this hotel special is the staff. From the front desk to the restaurant to the housekeeping staff, everyone at the hotel seems to go out of their way to make sure that your stay is satisfactory in every way. The general manager at this hotel seems to be very engaged in the guest experience. I stay at a lot of hotels during the course of a year, and I know of no other hotel of this size where the general manager has such high visibility with the guests. This attentiveness and professionalism carries down to every member of the staff that I encountered during my stay. It is the staff that will having me return to this hotel on my next visit to Milwaukee.
Guest name:threedawgmom, Cary, NC
My ratings for this hotel are:
10.0 Check in / front desk
10.0 Business service
10.0 Value
10.0 Service
8.0 Rooms
10.0 Location
10.0 Cleanliness
trouble
Average rating:  guest rating 5.4
Guest type: Large group or tour
stayed in Feb 2008

I had my wedding here and ran in to several problems during the weekend. My guest were not allowed to park at the hotel and were met with rudeness by the vallet staff. several people in my party had room problems or mischarges. the retrant was terible service and the catering staff were very unprofessional and rude to people in my party. I will not be returning to this property and do not recomend it. the only good thing is the frount desks was quick to fix problems and in gereral were nice the rest of the staff could take lessions in customer service from them.
Guest name:JasOz, Greenfield, Wisconsin
My ratings for this hotel are:
8.0 Check in / front desk
8.0 Business service
4.0 Value
2.0 Service
4.0 Rooms
8.0 Location
4.0 Cleanliness
Loved it
Average rating:  guest rating 0.0
stayed in Feb 2008

This is a great hotel. The staff was fantastic, the rooms are small but the furnishings, bedding, and bath are wonderfu. There is a nice little onsite pub with an OUTSTANDING staff. If you have to stay in Downtown Milwaukee - this should be on your short list!!! Definately walking distance to anything you need to get to in the way of food and drink.
Guest name:sbdecker, Grayslake, IL


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