Stayed for one night in September. Staff very helpful,We had a clean & comfortable room with large balcony and lake view. Most disappointed in the dinner, starter was a small mushroom vol-au-vent.The main course was a few slices of cold beef and lettuce,

We spent a night here recently with our two children in between two rentals on Lake Como. I cannot speak highly enough of the lovely staff at this hotel, who are very helpful and caring , so I am sorry to have to say that despite the welcome we found our stay here a bit of a let down. Whilst it is true that the location and views are terrific, the standard of the hotel interior wasn't great for the price. We had two tiny adjoining rooms last decorated in the 60s or 70s. Pity they didn't do the rooms at the same time as the bathrooms, which were nice. The smaller room was really only big enough for one single bed so with two in it it was really hard to move around and you had to go through this room to the double - it was claustrophobic - and irritating that the TV was in the kids' room. The pool is a real plus - very clean, sunny and a good size, but the pool area, like some of the other areas seemed a bit sad and neglected. No pool towels provided in rooms or by the pool, and the ancient looking loungers had no cushions so were unuseable. Elsewhere piles of broken and disused equipment were stored on terraces in guests' view. We were really lucky that it was a nice evening so we could eat outside as the dining room was dim and old fashioned. The set menu costs 39 Swiss francs and the food was OK, nothing special. The breakfast on the other hand was very good with a huge choice of foods including lots of lovely breads and rolls. Overall we felt the place had seen better days and could do with a bit of investment and attention to detail. I know this is Switzerland but the bill was a lot for what we'd had and I'm afraid I wouldn't recommend a friend to stay here.

We felt very lucky to be staying at this hotel on a weekend because we didn't have to look for a restaurant. The quality of the evening meal was excellent. The breakfast was also good. Our room had a charming balcony overlooking the lake. The mattress was a little too soft for our comfort but we would still return. We were able to walk down to the town and take a bus back. It's on a very steep incline so it's important to be fit for the walk.

We stayed 3 nights at this wonderful family run hotel that proved to be as great as we hoped. Our extremely CLEAN room with a large balcony on the third floor overlooked the lake and the town. The second night we were treated to a 30-45 minute fireworks show put on by SWATCH watch. It was awesome to sit on our balcony and enjoy the fireworks and the reflections on the lake.The hotel is a excellent base for touring, sight seeing, hiking or just relaxing; with a resturant that is quite good and is manned by a very accomodating staff, good local wine and you are never rushed. As it was late May early June, our visit had cool and very pleasant weather but there is NO AC so be aware of the Forecast before arriving. A return engagement for a longer period is in our plans.