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ESA Annapolis-Academy    2 stars
1 Womack Drive, Annapolis, MD, United States, 21401

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The guest reviews are submitted by our customers after their stay at ESA Annapolis-Academy
There are opinions of guests that reflect their experiences during staying at this hotel.
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Average guest rating
7.9

Based on 10 reviews
Check in / front desk
 8.8

Cleanliness
 7.4

Location
 9.6

Rooms
 8.0

Service
 7.4

Value
 8.0

Business service
 8.8

gdsyuw has stayed here and says:
"This hotel is awsome, great staff, great price, and a excellent location."
11 Nov 2007Read hotel reviews

Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews.
great place great rate
Average rating:  guest rating 10.0
Guest type: Solo traveler
stayed in May 2008

I stayed here for a week and it was great, the location is perfect, and the price is right, each room has a full kitchen in it, the staff was friendly.
Guest name:yunwe, new york
My ratings for this hotel are:
10.0 Check in / front desk
10.0 Business service
10.0 Value
10.0 Service
10.0 Rooms
10.0 Location
10.0 Cleanliness
great place to stay awsome staff
Average rating:  guest rating 10.0
Guest type: Business colleagues
stayed in Nov 2007

This hotel is awsome, great staff, great price, and a excellent location.
Guest name:gdsyuw, aaa
My ratings for this hotel are:
10.0 Check in / front desk
10.0 Business service
10.0 Value
10.0 Service
10.0 Rooms
10.0 Location
10.0 Cleanliness
Dirty....unkept...Never Again.
Average rating:  guest rating 0.0
Guest type: Spouse / significant other
stayed in Oct 2007

Very dirty room....really, I mean there was actually gum stuck on the head board!!! The floor was covered with crumbs, the carpet had gum mushed in it. Inside drawers was gross...and I won't even get into the bathroom mold and toilet stains...Elevator had trash in it when we checked in, and was still there 2 days later. Fully equiped kitchen and utensils was 2 can openers, one in pieces, and a rusty spoon. Glasses and plates were dirty. No other hotels available on that weekend, or I would have checked out. General condition of areas outside our room showed signs of long term neglect. Lint all over bushes right next to front entrance from dryer vent, gum and stains in all carpets, garbage cans overflowing. Manager called a week later after I complained, and offered a free night at any hotel, and explained there has been problems with housekeeping staff. Looked like the problems have been going on for some time, and it will be sometime before they can be fixed.
Guest name:semma2007, Hopewell Jct, NY
Dirty....unkept...Never Again.
Average rating:  guest rating 4.0
Guest type: Spouse / significant other
stayed in Oct 2007

Very dirty room....really, I mean there was actually gum stuck on the head board!!! The floor was covered with crumbs, the carpet had gum mushed in it. Inside drawers was gross...and I won't even get into the bathroom mold and toilet stains...Elevator had trash in it when we checked in, and was still there 2 days later. Fully equiped kitchen and utensils was 2 can openers, one in pieces, and a rusty spoon. Glasses and plates were dirty. No other hotels available on that weekend, or I would have checked out. General condition of areas outside our room showed signs of long term neglect. Lint all over bushes right next to front entrance from dryer vent, gum and stains in all carpets, garbage cans overflowing. Manager called a week later after I complained, and offered a free night at any hotel, and explained there has been problems with housekeeping staff. Looked like the problems have been going on for some time, and it will be sometime before they can be fixed.
Guest name:semma2007, Hopewell Jct, NY
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
4.0 Value
4.0 Service
2.0 Rooms
8.0 Location
2.0 Cleanliness
great place to stay awsome staff
Average rating:  guest rating 10.0
Guest type: Business colleagues
stayed in Oct 2007

This hotel is awsome, great staff, great price, and a excellent location.
Guest name:gdsyuw, aaa
My ratings for this hotel are:
10.0 Check in / front desk
10.0 Business service
10.0 Value
10.0 Service
10.0 Rooms
10.0 Location
10.0 Cleanliness


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